HP Integration Strategies: Enhancing human performance through knowledge management
A convergence of business, automation and demographic workforce changes are catalyzing a new era of manufacturing. Until recently, a company's success relied heavily on individual knowledge scattered ..
A convergence of business, automation and demographic workforce changes are catalyzing a new era of manufacturing. Until recently, a company's success relied heavily on individual knowledge scattered throughout its organization. However, to sustain competitive advantage, organizations must leverage their collective knowledge base throughout their entire organization. Fundamental to this approach is knowledge management (KM), which encompasses more than data collection (Fig. 1). Knowledge is an understanding gained through experience or study, whereas KM embodies creating, capturing and reusing knowledge. KM enables innovation and improvements of both human and physical assets.
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