Our respected colleague and coauthor of a series of books on machinery reliability improvement, Fred Geitner, recently took a look at North American refineries. He wanted to see how they are typically..
Our respected colleague and coauthor of a series of books on machinery reliability improvement, Fred Geitner, recently took a look at North American refineries. He wanted to see how they are typically organized to achieve high reliability. He found that most have structured their mechanical technical support (MTS) groups or departments along discipline lines, i.e., they have designated machinery, static equipment, instrument and electrical and other functional reliability specialists for operational and plant support. The term "support" is very important here, as will be seen.
Technical service vs. technical support. Most North American refineries have abandoned the old technical service c
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