November 2020
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Digital: Harnessing the power of digital platforms to improve plant performance and increase customer success
Digital online platforms offer significant potential benefits across the oil and gas value chain by employing advanced analytical tools and near-real-time access to technical expertise to improve day-to-day plant performance.
The Author
Karen Ratcliff is a Market Development Advisor in the catalysts and licensing business unit at ExxonMobil Chemical. She is responsible for the InFocus online platform, supporting ExxonMobil licensees with optimization and troubleshooting of their process units. Ms. Ratcliff earned a Bch degree in chemical engineering from Louisiana Tech University, an MS degree in business administration from the University of Texas, Austin, and is pursuing a doctorate at Vanderbilt.
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